Screen from which a REFUND is initiated.

The above screen is presented when the F10 - REFUND button on the CLIENT/PATIENT screen is pressed.  The bottom grid lists all products ever purchased by the client with details.  The top grid  (just under the button cluster) will initially contain no data.  The most recent purchase will be at the bottom.  The item being returned for refund should be selected from this grid and double clicked or by using the F2 - SELECT FOR REFUND button.  The small data entry window in the center will then open and the refund quantity can be specified.  Whether the dispensing charge (if applicable) will be returned can be specified with the check box for that purpose, and the refund amount is calculated.  This amount can be manually adjusted if necessary.  The information is saved and this refund information moves to the top grid.  If other items are being returned, the process is repeated for each item.

If an additional amount not related to the return of a product is to be added, this can be specified in a data entry window opened by pressing the F3 - ADD $ AMOUNT button.  When this is completed, the refund can be posted and printed by using one of the last four buttons.

This refund process automatically returns the refunded items into inventory.